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BUSINESS COMMUNICATION

 
 
 
 
 
Select the year
 
 

JUN 97

 

1997 - June
(1)

Write an essay of about 300 words on any one of the following:

i) Foreign investment in India.
ii) Subsidies in the changing Indian economy.
iii) Computers in business.
iv) Rural Development.

(25 marks)
(2)

Write a letter to the applicants for the posts of Accounts Assistants askine them to appear in the written test.

OR

Write a letter of complaint to the General Manager of the Department of Telecommunications for not rectifying the defect in your company's telephone instrument inspite of several reminders.

(15 marks)

 


(15 marks)

 

(3)

Draft a reply to your supplier who has sent a threatening letter to take legal action for non-payment of his bill account.

OR

Write a letter to your details informing them about the delay that is likely to be caused in executing their orders.

(15 marks)




(15 marks )

(4)

Draft any three of the following:
i) A telegram to one of your dealers asking him to make the overdue payment immediately.
ii) An advertisement for the post of a Public Relations Officer in your company.
iii) A representation from the employees union to the Managing Director to provide canteen facilities in the company.
iv) A representation from an employee who has been transferred to an inconvenient place on promotion.

(5 marks each )



(5)

Draft any three of the following:
i) A press release announcing the setting up of a joint venture in a related field in collaboration with a multinational company.
ii) An office circulars to employees not to remove newspapers and magazines from the staff.
iii) An office order requiring employees to sign the attendance register at the specified time in both sessions.
iv) An office note announcing suspension of transactions for two days due to annual stock-taking.

(5 marks each)

(6)

Write a precis of the following passage in about one third of its length and suggest a suitable title.

We know for certain that it is the 'human capital' that ultimately makes the difference, both in the case of an enterprise and a nation. The new economic superpowers of today, Japan, Germany, South Korea and Taiwan, amply testify the thesis that it is not the machine or technology that takes you to the heights, but it is primarily the manpower that decides the fate of a nation. Most of these nations are not rich in natural resources and have faced political turmoils. But inspite of these problems they have achieved economic affluence ina relatively short period. There are chiefly two reasons for this miracle. Firstly, these countries have focussed on the development of their human resources as a matter of national priority, and secondly they have kept their economic processes free from political pressure of influences. These countries present an ideal before the developing world of today. Human resources with high levels of education and skills constitute there major distinguishing asset. They have largely succeeded in overcoming the intractable problems of poverty, illiteracy, hunger-unemployment, inflation and population growth, the problems that afflict not only India but also Asian nations. We have groped in the dark during the last fifty years for finding some solution to those problems but have miserably failed. Japan and Germany, after their destruction in the second world war, reconstructed their national economics within two decades and moved forward achieving the highest level of per capita income in the world. But the examples of South Korea and Taiwan are more relevant in our context, in the early sixties, they too were bracketed with India and belonged to the same league of poor nations of the third world. Yet today, their per capita income range somewhere between 6,000 and 8,000 US dollars, from a mere 80 US dollars two or three decades back, while India still hovers around 350 US dollars. What are the reasons for their phenomenal rise or conversely, ours such a pitiable performance? India is rich in natural resources. We cannot complain on that count. And Indians! They are talented and have achieved a lot, working in different parts of world. However, despite these positive factors, we have failed to tackle our chronic problems of population growth, poverty, unemployment, inflation, illiteracy and corruption. Our cities are the most polluted in the world today and we are not able to do much. A country of 950 million people cannot produce one gold medal at the Olympics. What ails this 'great' nation? There maybe many causes for our gigantic failure, as the studies of our economists and social scientists would reveal. But our failure can primarily be attributed to our failure in developing and exploiting our most plentiful and valuable resource - human capital.

(457 words)

( 12 + 3 marks )
   

 
     
 
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